The flexibility and structure of Anboto’s patented system makes it possible to customize contents (customer-tailored questions and dialogues), and to add modules to achieve the best solution in every situation. For example:

• Customized dialogues and answers.
• Spelling checker.
• Social dialogue (greetings, reaction to insults, etc).
• TTS (Text to Speech). Voiced answers.
• ASR (Automatic Speech Recognition).
• Offers (allows us to alert the customer on deals related to the request).
• Avatar.
• Language selection: Spanish, English, etc.
• Others.

Areas of Anboto

• CONTACT CENTER:

• Companies with Contact Center Service.
• Companies with their own Contact Center: operators, banks, official bodies, universities, private firms.

ONLINE SALE:

• E-commerce companies:
•  Online travel agencies:
• Flight booking.
• Hotels.
•  
• Airlines
• Department stores:
• hardware, software.
• Consumer electronics.
• Supermarkets.
• Tickets.
• Automotive.
• Child and baby care
• Home and garden
• Outdoor activities.
• Flowers
• etc.
• Traditional sale companies with additional online channel:
  • Banks.
  • Retailers.
  • Supermarkets.
  • Department stores.
  • etc.
• Public Administrations:
  • Government.
  • Councils.
  • Town Halls.
• Media companies:
  • Advertisements.
  • Classified ads
  • Billboard
  • News.
  • etc.